You can create your own theme for the interface and customize the chat appearance to your liking - about 100 variables are available for styling main components and messages.
Flexibility
Can be easily configured for the required task and functionality thanks to the nested Container > Layout structure and fit into any available space in the browser window.
Templates
You can use templates for quick sending of standard messages, with the ability to fill adaptive templates similar to WABA (file attachment, quick reply buttons, field filling).